Pay the rent by the due date, i.e. the rent of our properties is due on the 10th of every month. You will receive payment instructions containing your personal reference number. Always use it to ensure that the payment goes through as quickly as possible. You can pay the rent through the bank transfer service, direct debit or e-invoice.
Insurance
The property’s full insurance covers damages to the property, but usually not damages to the occupant’s movable property. Taking out home insurance is recommended for tenants to cover potential damages of personal property caused by fire, water leaks and other damages.
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Use energy wisely
Up to half of the energy used by the housing association is used for heating. Unnecessary heating is expensive and has a direct impact on the rent price. Energy is also used for heating domestic water and producing electricity.
Even with simple day-to-day activities you can help both the environment and your wallet!
Bathrooms
• After showering, dry the floor with a trowel and leave the bathroom door partially open.
• Wash the shower curtain, the walls and floor of the shower room and washroom with a mild detergent at least once a month.
• Do not install in wet rooms the storage unites like drawers and cupboards meant for dry storage area to avoid their moulding due to humidity.
• It is recommended that laundry is washed and dried in the property’s laundry room.
Apartment saunas
• After bathing, the sauna heater should be kept on for at least half an hour to let the sauna dry out.
• After bathing, the air conditioning should be kept on at full power for at least half an hour.
• Ventilate the sauna, for example, by opening a ventilation window.
• Change the sauna heater’s stones regularly.
Plumbing and water fixtures
• Report a defective and dripping water taps and leaking toilet water valves to the maintenance company immediately.
• Do not flush food scraps or coffee grounds down the toilet drain.
• Do not throw bandages, diapers, cat litter or any other clogging objects down the toilet drain. The tenant is responsible for the sewer cleaning costs.
• Tenants are responsible for the regular cleaning of bathroom floor drains and drain traps regularly. The foul smell from the drain often indicates that the floor drain is dry: the floor drain works its purpose only when water flows through the drain.
Connecting washing machine and dishwasher
Washing machines and dishwashers must be connected in accordance with the specific instructions for the electrical installations as well as water and sewer installations.
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PRINTABLE FORMS
You can apply for an apartment, report a disturbance, or terminate your lease by printing and filling in the application form.
Keys
WHO IS RESPONSIBLE FOR REPAIRS?
As a rule the lessor is responsible for the property’s external and internal repair work. The tenant may also be responsible for certain repairs as well as for the additional equipment he acquires and property adjustments related to raising his standard of living. Replacement of lamp bulbs, sink plugs, cleaning of sink drain traps and other similar basic maintenance tasks are the responsibility of the tenant.